We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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Simply awesome!! I cannot praise TFsource enough. Their customer service is top notch. I recently bought several transformers from them, one of them happened to be TFC Blackbird. One of my greatest fear was getting a defective combiner head since there were reports of it, but I did so anyway. My fears came true when I reciveved my package and inspected the figure. I contacted TFsource about it and the very next day they sent me a replacement head - free of charge!!! Fantastic!!! You guys rock!!!
Tim H.
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I have ordered a lot from TFSource, and I almost never have a problem with an order. However, as with anything where humans are involved, rare problems can happen. When I call Customer Care and talk to Jeremy, everything gets sorted for me. He is extremely personable and helpful. He is fast, but he never makes you feel rushed. It always feels like talking to an old friend.
This is one of the reasons I recommend TFSource to my friends. There are many online retailers out there, but when something needs fixing, you want a retailer that will make it right. I have full confidence that TFSource will make it right.
Thank you Jeremy, and thank you TFSource.
Geoffrey M.
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I've had two packages from TFSource, a complete Bruticus and a Cyclonus. I'm waiting anxiously on my third. I appreciate tracking numbers to no end, both because I can see progress for anticipation and so I have confidence and security in the packages travels. I have found service, the buying experience and delivery to be top notch and have been extremely pleased with all of my purchases. Keep up the great work!!! As a matter of fact, if you can believe this, before TFSource I had NEVER EVER shopped online before. I was nervous and wary...but this site and this experience has been impeccable!
Den
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Had a problem with an order. Contacted them and they took care of the problem. Nice knowing they care about the customers and their needs.
Scott
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I just resonantly purchased two transformers off this website that i had looking for for a while i am still waiting on them to arrive and i am so excited to be getting them
huskyfur
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I pre-ordered the Heatboys Leonardo in February and when the shipment date kept getting changed I called TFSource customer service and got top notch service. When my item arrived at the warehouse I was promptly notified that it was being shipped. My item arrived in beautiful condition. TFSource is the best.
Micheal
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It was great seeing TF Source at BOTCON here in Fl. this past weekend! All the items I love with no waiting on shipping,lol.. Keep up the awesome job guys!
David Carpenter
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Every order I get it shipped perfectly! I don't mind that I pay a bit extra for shipping coz I know that I'll be getting exactly what I pay for!
Mitch, AUS
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To the entire team at TFsource,
Being a TF fan, it has now been over 6 years that I am shopping online for transformers. After having purchased through many online retailers, I came up with a conclusion. You guys at TFsource always nail it! Your selection is great, payments are easy, order processing is pretty fast, packaging is top notch, delivery is always what's expected, and most of all, your customer service is faultless! You've always been extra accomodating with my requests. You are and will always be my number one choice. Therefore, I would like to thank you all from the bottom of my heart and I hope you can keep up the good work.
Best, Alex