We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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Lightning-quick and friendly response when I tried clearing up a minor order snafu (of my own fault). Definitely my go-to for all my transforming space robot needs!
John
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Got my Red Falcon and couldn't be more pleased.
Moe
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TFSource you guys are the best,you are a credit to the autobots optimus prime would be proud. Till all are one!
john
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My first order from TFSource was make-toys battle tanker upgrade. I was utterly impressed with how perfect the package was wrapped and protected. Hope to deal with you again. Thank you!! ;D....highly recommended!!!!!!
-- Muizz --
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Tfsource is the best! Not only do they know there transformers but they know what you want! haha! I mean my wife was sneaky and emailed them on tips on what to get me for xmas, and they recommended 2010 Unicron! sweet! i was very surprised thanks guys!
--Redguyver--
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There's only two sites I order from, and one of them is right here at TF Source.
You can't go wrong ordering from here.
Mitch
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As a collector and a first time buyer from TFsource, I am impressed with the top notch service and packaging they provide, not to mention great prices. Ordered on the 4th Of July weekend and received package by Tuesday!
That is superb service in my book!
Daniel
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I pre-ordered some figures prior to moving to a new address, so when they came in stock, they were shipped to the old address. When I found out my mistake, I contacted TFSource, and they replied the same day to help me work it out. Now the package has arrived safe and sound and unharmed, with fast shipping to boot.