We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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These guys are really fantastic!!
The best online shop. And your customer service is simply perfect!!!
Nicole is awesome!
Abel AKA Irkush
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customers us
So I had bought FansToys Galvatron, it had factory defects, got it shipped back with a bit of issue, but Jeremy got ahold of me and fixed everythig straight up in a matter of seconds! This man needs a raise or something! Smoothest transaction I've EVER had. Thank you man!
Joshua C.
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customers us
TF SOURCE IS THE BEST SHOP EVER AND THE GREATEST
EUGENE SMITH
Our
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
Our
customers us
Just want to say that I LOVE TFSource! Had an issue with a product I ordered and it was resolved in less than a week, meaning I received and shipped the defective item back and received the new item in 7 days. Communication and update on item were very prompt.
Aside from that, I love their free shipping service as well as their selection of figures and the different payment options. I use to order through other web stores along with TFS but they made some changes. TFS is pretty simple with their orders of in stock AND pre order items which is my major selling point for me and I HIGHLY recommend them for any collector or gift shopper.
As long as TFS doesn't go through major changes that will impact customers too much, I'll be a lifetime customer.
Sean
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This guys take their business really serious, and their customer service is just about the top. I cannot recommend this page enough!
Thanks TFSource, you are the best!
Randy Lajara
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It's very simple: This is THE place to go to. Best prices, earliest on the big reveals, most options, and, quite simply, THE best in customer care. Rapid fire response time from the biggest issue to the most trivial question. HIGHLY recommend.
Jackie J
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Made lots of purchases mainly 3rd party. These guys know what customer service is
Matt
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I absolutely love TFsource! Every order I've placed has shipped quickly, arrived in impeccable condition. These guys take great care to ensure everything comes in one piece without a scratch.