We buy everything from highly sought-after rarities to loose toys both from any generation or series.
Our
customers us
I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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customers us
I just received my KMC, and despite the fact that the shipping box looked as though someone had hit it with the end of a 2x4, the box for KMC was only somewhat damaged thanks to the amazing packing job TFSource provided. Bravo TFSource!
D. Martin
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customers us
you guys are really worth waiting for thanks for my set of transformers great price and great shipping THANKS!!!!!!!!
linda eary
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customers us
I bought mine and I thought it would take a few weeks to reach, but it arrived in a few days, and the toys were all sealed up nicely, and well protected. I would like to buy more products again.:)))
James Henderson
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customers us
Great customer service! I called to ask a question and for some reason, "Nina" and I got disconnected twice in the middle of explaining my situation. It was probably my poor cell phone connection. I was reluctant to call back the 3rd time. "Nina" informed the message to call me back to "Jeremy" and they called me back! They were both awesome and they made sure I was taken care off. Thank you.
Alvin
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customers us
I've bought many transformers from different websites. The first time I bought one from here was the best experience. TFSource has excellent customer service, great packaging, great prices and fast shipping. These are the reasons why, i will always continue to buy my Transformers from their website. Great job TFSource, keep up the good work!
Julian
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customers us
I continue to be amazed at the fine service and quality of product that you keep sending me.. Please do not ever stop doing what you are doing. I would someday love to visit your home base.
DaveS
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customers us
Just received my Fansproject Assualter from TFSource,Amazing all round International service,Extremely well packaged,great price & fast shipping to the UK.
Richard
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customers us
Package arrived super quick and flawless! The holiday deluxe exclusive from fansproject look incredible! Thank you!