We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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So I had bought FansToys Galvatron, it had factory defects, got it shipped back with a bit of issue, but Jeremy got ahold of me and fixed everythig straight up in a matter of seconds! This man needs a raise or something! Smoothest transaction I've EVER had. Thank you man!
Joshua C.
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I have ordered a lot from TFSource, and I almost never have a problem with an order. However, as with anything where humans are involved, rare problems can happen. When I call Customer Care and talk to Jeremy, everything gets sorted for me. He is extremely personable and helpful. He is fast, but he never makes you feel rushed. It always feels like talking to an old friend.
This is one of the reasons I recommend TFSource to my friends. There are many online retailers out there, but when something needs fixing, you want a retailer that will make it right. I have full confidence that TFSource will make it right.
Thank you Jeremy, and thank you TFSource.
Geoffrey M.
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The package has arrived, with safe and sound, the packaging was very neat, and safe for sure, TF SOURCE really appreaciate a collection. THANKS, will shop with you again for sure !
I Bought Razorclaw botcon, Set FOC, 1 wave of TFP figures, and PO of Jetvehicon.
Willy
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Awesome site! A massive collection of Transformers to chose from with great prices. I look forward to rebuilding my childhood collection with TFsource!
Alex
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My first order arrived today fansproject backfiery and Stormbomb cheaper and safer than Ebay and other sites very impressed service excellent,item arrived well packaged no damage can say with no problems I will be buying from TF Source again. And you should to!!!!!!!
Emyr Daniel
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This company really knows the value of a customer. I ordered an item and when it arrived it was not in perfect condition. Not TFsources fault, but it didnt matter. They still apologized and send me a replacement right away at no extra charge. Thanks TFsource. You guys rock!!!!!!
Omar Velazquez
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Outstanding customer service! I had a problem with my order and they handle it with no problem. This will be my one stop shop for transformers.
Bao Tran
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I ordered my iGear Mini Warriors, but when they arrived one of them had been mispacked (factory error). I emailed TFSource for help, and they were GREAT!! They promptly sent me a replacement figure and even refunded my shipping cost! Now I have my iGear Cogz and I couldn't be happier!While others claim to be "big" and "bad", the folks at TFSource are truly the BEST! Why buy from anyone else? You guys ROCK!!
Bob B.
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I recently discovered TFSource and I have quickly become a repeat customer! I purchased Combiners that arrived quickly and were well-packaged. Jeremy from Customer service referred me to the Testimonials when I wanted to leave positive feedback, which is all I have for this wonderful site! If you love Transformers and exceptional customer service, shop at TFSource!