We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I have been ordering from TfSource for almost a year now. I have never met a site that has such a exemplary service department that is second to none. From simple inquiries on products in or out of stock and pre orders i have always gotten a response and answer or explanation that fullfills my needs.
I have recieved items that have had a quality control issue that the tfsource team made it right for me. Their warehouse guys are great at packing and helping with any issues that arise.
I will continue with tfsource as my main source for Transformers, official and third parties. Thanks to Jeremy and the team and to Max in the warehouses. You guys are great at what you do for the community.
Jontimus
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I have been shopping with TFSource for many years and have always experienced amazing customer service and professionalism. Highly recommended
K. Lad
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Excellent, immediate customer service. It's very easy to become a loyal tfsource customer.
Kenneth
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Got my encore Fort Max in record time! and it was packed so well, the box is mint! Once again, TFSource gets my praises! Thank you!
mzjoe
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I broke the wing off my Star Toy Commander (Blitzwing) shortly after purchasing. Thinking I couldn’t return it I sat on it until well past the purchase date. On a lark I pinged Customer Support to see if I could get a replacement. Rob responded quickly and let me know that there is a “Donor Departmentâ€. Since it was months after purchase there was a small fee but I got a replacement wing in the mail shortly after. Star Toy Commander is now restored to his full glory. TFSource is awesome!
TQ
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TFSource is flippin' awesome. I had placed an order (after a few drinks) and Chrome's autofill put in the way wrong address.
I e-mailed support and got in touch with Jeremy. After telling him about the address SNAFU he had got confirmation that the item had ordered was on its way back to TFSource.
He promptly sent another package out and couldn't have been more accommodating. I generally bargain hunt on eBay and Amazon but I will absolutely come to TFSource first from here on out.
Thanks for treating a customer right :)
Levi Kavadas
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Been a long time customer, just ordered Japanese Warrior united Devastator. I can't wait till I have him! As I said in the past. TF Source is "Your source for anything TF related!" I'm a customer for life! Thanks guys keep up the great work!
Eddie C
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Fast shipping, reasonable prices, great packaging, and the best customer service I have experienced anywhere.
These are the reasons I buy from TFSource.
Matt M.
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I wanted to take the opportunity to express my deepest gratitude for Jeremy at TFSource. He has assisted me with every concern, no matter how elementary or complicated. Jeremy is the sole reason I've decided to utilize TFS as my only source for all things transformers.
Jeremy provides customer service beyond compare!
Whenever I call, I'm delighted to speak with Jeremy. He is professional, polite, patient with me, well-spoken and VERY knowledgeable about all aspects of transformers. From obscure G1 pieces to the latest 3rd party pieces, including the latest transformer rumors of new releases. Whatever you're paying him, it's not enough. Give this gentleman who is a master of his craft a raise!
Jeremy at TFS is a wealth of information! Keep up the superb work!
Jay L. of Southwest FLORIDA