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We buy everything from highly sought-after rarities to loose toys both from any generation or series.
First off the packaging was phenomenal, I ordered a Chaos/Paladin and Hypernovae and they were both pretty much pristine upon arrival. Hypernovae even came in the original cardboard shipping box sent by maketoys. Additionally, my Chaos/Paladin came missing a piece in the elbow joint that they replaced with zero hassle. As a first time customer I couldn't be more happy with my purchase and service. If I can find what I'm looking for here, I will always order from TFSource first.
I just wanted to write up a little post about a gentleman at TFSource that has been extremely helpful in getting some of my orders squared away and corrected. His name is Jeremy and I believe he is based out of Minneapolis, Minnesota. He was very patient and enthusiastic when it came to helping me out when 2 of my orders had issues with delivery and payment options. He was very understanding and went above and beyond and even followed up with me to make sure that everything I needed was taken care of to receive my items. I work in customer service myself and I know what a daunting and aggravating task it can be to work with some customers (myself included). So I appreciate his patience and efforts and attitude when it came to helping me out. Get that man a raise ASAP!
I would like to thank this website for introducing me to the world of 3rd party Transformers, specifically Turben and Areo Alpha. I will also thank you guys for introducing me to my first Japanese Transformer, Matrix Buster Big Convoy. Overall, Thank you and happy holidays.
TFSource rocked. This my my first order and I needed a few selects figures that are hard to find in my area. So I decided to give them a try. They were outstanding. Figures showed up fast, in C-9+ condition, and I will be making another purchase. Thanks TFSource
Cannot praise TFsource highly enough. Item received quicker than a certain other internet site despite using standard mail to the UK. Definately recommend to anybody wanting the best possible service
I've only placed one order (so far) but I was extremely impressed. I placed my order on a Friday morning, and it was delivered to my door in Canada on Tuesday!! It was also packed very well! Thanks for a great first experience - and definitely not the last!
I've had a few issues with orders that were my own fault- too excited to order something new, I guess. The TFSource team (and Cyndi in particular) have made things right on multiple occasions faster than what would be considered ideal. It's because of this service that I only buy through TFSource and would absolutely urge all of my friends to do the same. They are simply the best!
Super fast shipment of my Stack, and flawless transaction overall! Thanks!
Great Packaging ! Fast Delivery ! Low Shipping Cost for Canadian compare to Hasbro. Great service. Will Buy Again !!!
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Thanks and Best Regards,
Curt & the TFsource Team