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We buy everything from highly sought-after rarities to loose toys both from any generation or series.
I had to get a replacement figure due to a defect, after emailing TFSource they responded quickly and professionally, a few days later i recieved the mailing lable and shipped the figure back, after about a week and half the new figure was at my house safe and sound, thanks for the great customer service Rob and the rest of the TFSource team!
I just have to say that TFSource does right by their customers. This customer appreciation week is a testament to that. I have never had an issue with customer service, always polite and professional with immediate responses to e-mails. Delivery is on point. This company is run like a company should be run, with the needs of the customer at the forefront of all business decisions. Way to go! And thank you.
I have no words to describe the customer service. Here you are treated as a transformer fan and merely as "another client". You can really feel the care and passion these put on their job. My only regret is that I did not buy on this page before, these guys are above the top.
When I found this site I was shocked I never thought I would see a site as good as this
I was coming here to get G1 soundwave. after i saw he was all out, i saw rachet for 25 dollers!! my order came in the next day! tfsorce is the best place to get all your transformers
tfsource is very reliable, freindly and secure i will turst them to do buisness with again in the future thank you tfsource
I received a Fansproject Function X-10 with the weapons missing and TFSource sent me replacements right away! I would recommend them for their great service after the sale. Great job!
I have ordered a lot from TFSource, and I almost never have a problem with an order. However, as with anything where humans are involved, rare problems can happen. When I call Customer Care and talk to Jeremy, everything gets sorted for me. He is extremely personable and helpful. He is fast, but he never makes you feel rushed. It always feels like talking to an old friend. This is one of the reasons I recommend TFSource to my friends. There are many online retailers out there, but when something needs fixing, you want a retailer that will make it right. I have full confidence that TFSource will make it right. Thank you Jeremy, and thank you TFSource.
I had a situation where I was transforming my figure & the left hand snapped apart. I contacted TFSource & asked for a replacement. All they wanted to know is was I sure which hand it was. I received the replacement soon after. That's why I continue to buy from TFSource. EXCELLENT SERVICE. Thanks TFSource team!
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Thanks and Best Regards,
Curt & the TFsource Team