We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I broke the wing off my Star Toy Commander (Blitzwing) shortly after purchasing. Thinking I couldn’t return it I sat on it until well past the purchase date. On a lark I pinged Customer Support to see if I could get a replacement. Rob responded quickly and let me know that there is a “Donor Departmentâ€. Since it was months after purchase there was a small fee but I got a replacement wing in the mail shortly after. Star Toy Commander is now restored to his full glory. TFSource is awesome!
TQ
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Just want to say that I LOVE TFSource! Had an issue with a product I ordered and it was resolved in less than a week, meaning I received and shipped the defective item back and received the new item in 7 days. Communication and update on item were very prompt.
Aside from that, I love their free shipping service as well as their selection of figures and the different payment options. I use to order through other web stores along with TFS but they made some changes. TFS is pretty simple with their orders of in stock AND pre order items which is my major selling point for me and I HIGHLY recommend them for any collector or gift shopper.
As long as TFS doesn't go through major changes that will impact customers too much, I'll be a lifetime customer.
Sean
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I've ordered from other TF sites, but TFsource packages their product the BEST! For me that is the most important aspect of shopping online. Encore #20 arrived yesterday, mint, mint, mint.
Michael G.
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THANK YOU FOR GIVING ME A SITE TO LOOK A NEW/OLD TRANSFORMERS.I GOT A NEW TRANSFORMER TOY AND YOU INTRODUCED THAT ONE TO ME I JUST HAD TO GET THE REPAINT!
TONY
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Great service overall! These guys are the best period!
Kiko
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Ordered a set of Hercules figures. Two weeks after getting them, noticed a broken hinge on MadBlender's back. Even though I was outside the return period, and even though I had no way of telling if the figure came in that condition, TFSource sent me a replacement part free of charge. I wasn't even charged for shipping. They really went above and beyond to make sure I was satisfied with my purchase, even when it was clear that they had no obligation to repair or replace the broken piece. I will definitely continue ordering here! Especially for 3rd Party products.
Toby F
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I've been shopping with tfsource for a few years now and I've never been disappointed. Keep up the fantastic work!
Jason bartholomew
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Just like to say thanks very much for helping bring my G1 collection close to completion. So close now. I can always trust that they are going to arrive in great condition too.
Keith P
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I love this site ,bought jet wing prime and star scream yesterday