We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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customers us
Probably the best motherloving website to order your child hood life~ got the tfc hercules. omg. just omg.
Alain Pham
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customers us
Satisfaction 110% guaranteed with TFSource!
Definitely the #1 place to go for rare, imported, and 3rd party figures. Great packaging, excellent service, and just awesomeness all around.
Bravo, TFSource! And thank you!
Isaac
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customers us
My first order from TFSource was for the (now sold out) War Within Titanium SunStorm. I was utterly impressed with how perfect the package was wrapped and protected. Because of this, I can re-seal my SunStorm in his mint box for the years to come. Thank you!!
Andrew
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customers us
Bought a TFA Thundercracker figure from TFsource. I was amazed by how quick the shipping came on top of how well it was taken care of when packaged. The quality of the item was great. Best service I've had in years from an online shopping area. Thanks so much!
Jen A
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I had to get a replacement figure due to a defect, after emailing TFSource they responded quickly and professionally, a few days later i recieved the mailing lable and shipped the figure back, after about a week and half the new figure was at my house safe and sound, thanks for the great customer service Rob and the rest of the TFSource team!
Tarn
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customers us
I have ordered from TFSource many times, and will continue to order from TFSource. They have an awesome selection, good prices, and my orders always come carefully packaged , and well protected.
Arthur
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customers us
Just received the FansProject Dx Armored Battalion set this morning. Free shipping rocks! So does the packaging, these boxes are mint. And thanks for the Christmas bonuses.
mykie m.
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customers us
I just have to say that TFSource does right by their customers. This customer appreciation week is a testament to that. I have never had an issue with customer service, always polite and professional with immediate responses to e-mails. Delivery is on point. This company is run like a company should be run, with the needs of the customer at the forefront of all business decisions. Way to go! And thank you.