We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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When they say "bulletproof packaging", they're not kidding. I wasn't sure *I* would be able to get into it. 8^)
MEB
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got my snowman add-on kit for my superion last week. the enhancements to superion are a work of art.Can't wait to get the bruticus add-ons.
jpredaking
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Just got the titan class devastator from this fine site. From price to purchase, shipping to opening Tfsource is by far the best source for all your transformer needs.
Dave Schwartz
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Once again you guys are the "Source" for all things Transformers I've been a customer since buying my first transformers from you guys. I just ordered two MPs (Prowl and Smokescreen. I can't wait to get them!!! I said it once and I'll say it again, You guys are my "SOURCE" for all things Transformers!! Cheers!!
Eddie Castro
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Sublime Customer service! Great items, well packaged and I think Curt is one of the most friendly sellers in the world! TFSource is #1 for buying TF stuff..I come back!
Sebastien Pex (sibbel29)
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I absolutely love TFsource! Every order I've placed has shipped quickly, arrived in impeccable condition. These guys take great care to ensure everything comes in one piece without a scratch.
Russell
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I have ordered a lot from TFSource, and I almost never have a problem with an order. However, as with anything where humans are involved, rare problems can happen. When I call Customer Care and talk to Jeremy, everything gets sorted for me. He is extremely personable and helpful. He is fast, but he never makes you feel rushed. It always feels like talking to an old friend.
This is one of the reasons I recommend TFSource to my friends. There are many online retailers out there, but when something needs fixing, you want a retailer that will make it right. I have full confidence that TFSource will make it right.
Thank you Jeremy, and thank you TFSource.
Geoffrey M.
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Have ordered several awesome figures from them. I highly recommend TFsource. Great prices, great service, and amazing collectibles.