We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I have been ordering from TfSource for almost a year now. I have never met a site that has such a exemplary service department that is second to none. From simple inquiries on products in or out of stock and pre orders i have always gotten a response and answer or explanation that fullfills my needs.
I have recieved items that have had a quality control issue that the tfsource team made it right for me. Their warehouse guys are great at packing and helping with any issues that arise.
I will continue with tfsource as my main source for Transformers, official and third parties. Thanks to Jeremy and the team and to Max in the warehouses. You guys are great at what you do for the community.
Jontimus
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The customer service from TFSource is absolutely fantastic! I received my order in Australia in perfect condition! I'm a customer for life!!
Mitch, AUS
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I looked all over Amazon for a Cylconus and Rodimus pack, but could only find it for a price I coudldn't afford. I went to TF Source, and found it for $10 less, putting just within my price range! Thanls, TF Source!
Max
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Great communication, maximum courtesy and availability, correct as nobody, items always in good shape conditions, superfast shipment, simply of another planet!
Alberto, Italy
Alberto Camarra
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Tfsource is a great store. The shipping is fast, took me only a week to ship to Norway.
Lars
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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Kudos to the TFSource team. Always a pleasure to deal with. Always helpful. Always knowledgeable. If a problem occurs, it's never felt like a problem. Many, many thanks, folks!
Michael Byrd
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TFsource is my first stop for awesome toys and stellar customer service! They always have the best selection at fair prices, they know how to pack things right so they don't get damaged during shipping and they don't drag their feet getting shipments out, they get you great products and they get them to you fast and securely!
The folks at TFsource are very professional, they understand TF fans and collectors and know what we want, and this is much appreciated!
All things considered: website design and layout, vast product selection, fair price and excellent customer service, TFsource is by far #1 for me!
Thank you guys very much for what you do! :D
Josh
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First off the packaging was phenomenal, I ordered a Chaos/Paladin and Hypernovae and they were both pretty much pristine upon arrival. Hypernovae even came in the original cardboard shipping box sent by maketoys. Additionally, my Chaos/Paladin came missing a piece in the elbow joint that they replaced with zero hassle. As a first time customer I couldn't be more happy with my purchase and service. If I can find what I'm looking for here, I will always order from TFSource first.