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We buy everything from highly sought-after rarities to loose toys both from any generation or series.
Recently had an issue where an item ordered did not come with all accessories included. Sent a request in, and received prompt completion of shorted item.
I had to get a replacement figure due to a defect, after emailing TFSource they responded quickly and professionally, a few days later i recieved the mailing lable and shipped the figure back, after about a week and half the new figure was at my house safe and sound, thanks for the great customer service Rob and the rest of the TFSource team!
I just wanted to write up a little post about a gentleman at TFSource that has been extremely helpful in getting some of my orders squared away and corrected. His name is Jeremy and I believe he is based out of Minneapolis, Minnesota. He was very patient and enthusiastic when it came to helping me out when 2 of my orders had issues with delivery and payment options. He was very understanding and went above and beyond and even followed up with me to make sure that everything I needed was taken care of to receive my items. I work in customer service myself and I know what a daunting and aggravating task it can be to work with some customers (myself included). So I appreciate his patience and efforts and attitude when it came to helping me out. Get that man a raise ASAP!
Hello TFsource! I just want to inform you that i already received my MP's today. That was very quick! I am so delighted with my 3 mp's (MP-09/MP-12/MP-14). I have not open them yet but at first glance of the boxes only I knew that all of them are so wonderful inside. Boxes are in very great condition, specially packed, carefully shipped and very very beautiful masterpieces. I am so thankful to all of you guys. Till next purchase. I am so so happy that i got them from TFsource!!! You rock guys!!! TFsource you are a CHAMPION!!! Thanks to all!!!
It's very simple: This is THE place to go to. Best prices, earliest on the big reveals, most options, and, quite simply, THE best in customer care. Rapid fire response time from the biggest issue to the most trivial question. HIGHLY recommend.
Got my encore Fort Max in record time! and it was packed so well, the box is mint! Once again, TFSource gets my praises! Thank you!
It took about one month for the parcel to arrive (I live in Italy). Apart from that the packaging was excellent and everthing inside was perfect! I am definitely going to shop again at TFSource
TFsource!!! you are the best, i really look forward to repeat fan and customer.!! i cant thank you enough.! there's such awesome people at TFsource.. keep it up TFsource!!-thanks UROCK
As a serious collector I trust TFsource, they have great prices and take care of collectors like me. The best in my book and the best online store for Transformers and more.
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Thanks and Best Regards,
Curt & the TFsource Team