We buy everything from highly sought-after rarities to loose toys both from any generation or series.
Our
customers us
I've placed fourteen orders so far with TFSource, and I'm very happy doing business with them. Their efficient website, excellent packaging, competitive pricing, and courteous, prompt customer service make them my first choice whenever it is time to "feed the beast"...you all know what I mean! :-) Great job, folks!
sfranknewbury
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I'd like to take this time to give a shout out to Jeremy at TFsource....He has been for years helping me fix order issues,updating me with information on figure releases and just over all the best customer service guy in house..He is one of the reasons why I am a loyal customer to Tfsource...Thank you for all that you do Jeremy!
Greg Gimenez
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customers us
I have ordered a lot from TFSource, and I almost never have a problem with an order. However, as with anything where humans are involved, rare problems can happen. When I call Customer Care and talk to Jeremy, everything gets sorted for me. He is extremely personable and helpful. He is fast, but he never makes you feel rushed. It always feels like talking to an old friend.
This is one of the reasons I recommend TFSource to my friends. There are many online retailers out there, but when something needs fixing, you want a retailer that will make it right. I have full confidence that TFSource will make it right.
Thank you Jeremy, and thank you TFSource.
Geoffrey M.
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I pre-ordered the Heatboys Leonardo in February and when the shipment date kept getting changed I called TFSource customer service and got top notch service. When my item arrived at the warehouse I was promptly notified that it was being shipped. My item arrived in beautiful condition. TFSource is the best.
Micheal
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Shipping so fast you'd think they're using Space Bridge technology! Thanks again from Seibertron.com!
Ryan Yzquierdo (Seibertron.com)
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Amazing deals and Competitive sales! I will be a returning customer for all my transformer needs. Even the C8-9 Packaging is mint for a few pennies less!
Matt G
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I broke the wing off my Star Toy Commander (Blitzwing) shortly after purchasing. Thinking I couldn’t return it I sat on it until well past the purchase date. On a lark I pinged Customer Support to see if I could get a replacement. Rob responded quickly and let me know that there is a “Donor Departmentâ€. Since it was months after purchase there was a small fee but I got a replacement wing in the mail shortly after. Star Toy Commander is now restored to his full glory. TFSource is awesome!
TQ
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customers us
Just want to say that I LOVE TFSource! Had an issue with a product I ordered and it was resolved in less than a week, meaning I received and shipped the defective item back and received the new item in 7 days. Communication and update on item were very prompt.
Aside from that, I love their free shipping service as well as their selection of figures and the different payment options. I use to order through other web stores along with TFS but they made some changes. TFS is pretty simple with their orders of in stock AND pre order items which is my major selling point for me and I HIGHLY recommend them for any collector or gift shopper.
As long as TFS doesn't go through major changes that will impact customers too much, I'll be a lifetime customer.
Sean
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Great prices, great selection, even better people behind the scenes. One stop transformers stop and I will never go anywhere else.