We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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customers us
I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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customers us
I've been doing business with TFsource since the Binal Tech days. I was always impressed by their speed of service and the care that the items were packaged. It really made me feel good to know someone understood how collectors felt about getting their packages in perfect condition.
Charles E.
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customers us
Got my encore Fort Max in record time! and it was packed so well, the box is mint! Once again, TFSource gets my praises! Thank you!
mzjoe
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customers us
I recently discovered TFSource and I have quickly become a repeat customer! I purchased Combiners that arrived quickly and were well-packaged. Jeremy from Customer service referred me to the Testimonials when I wanted to leave positive feedback, which is all I have for this wonderful site! If you love Transformers and exceptional customer service, shop at TFSource!
Jayson
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customers us
Just want to say that I LOVE TFSource! Had an issue with a product I ordered and it was resolved in less than a week, meaning I received and shipped the defective item back and received the new item in 7 days. Communication and update on item were very prompt.
Aside from that, I love their free shipping service as well as their selection of figures and the different payment options. I use to order through other web stores along with TFS but they made some changes. TFS is pretty simple with their orders of in stock AND pre order items which is my major selling point for me and I HIGHLY recommend them for any collector or gift shopper.
As long as TFS doesn't go through major changes that will impact customers too much, I'll be a lifetime customer.
Sean
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customers us
The package has arrived, with safe and sound, the packaging was very neat, and safe for sure, TF SOURCE really appreaciate a collection. THANKS, will shop with you again for sure !
I Bought Razorclaw botcon, Set FOC, 1 wave of TFP figures, and PO of Jetvehicon.
Willy
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customers us
Well packaged and fast shipping. Scoria (Slag) is absolutely amazing. I can't wait for Stomp (Sludge) to arrive! Me say me happy with Dinobots! Me say you buy too! They no ugly like bad Megatron!
Nguyen
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customers us
Thanks to TFsource- my G1 '86 Hotrod is now
complete! The part arrived quickly and in pristine condition-
I'll definitely be back.
G Hambly
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customers us
I pre-ordered the Heatboys Leonardo in February and when the shipment date kept getting changed I called TFSource customer service and got top notch service. When my item arrived at the warehouse I was promptly notified that it was being shipped. My item arrived in beautiful condition. TFSource is the best.