We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I have ordered a lot from TFSource, and I almost never have a problem with an order. However, as with anything where humans are involved, rare problems can happen. When I call Customer Care and talk to Jeremy, everything gets sorted for me. He is extremely personable and helpful. He is fast, but he never makes you feel rushed. It always feels like talking to an old friend.
This is one of the reasons I recommend TFSource to my friends. There are many online retailers out there, but when something needs fixing, you want a retailer that will make it right. I have full confidence that TFSource will make it right.
Thank you Jeremy, and thank you TFSource.
Geoffrey M.
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They provide the friendliest, best customer service I have found so far in this market. Their attention to detail is top notch. I will be a customer of TF Source for a long time. Thank you for doing what you do for us.
Dwaine
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This is an awesome website. Just sold my part of my collection and it went smooth no problems. The staff (Curt) is a very reliable guy and I recommend people to buy from him.
Frank
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So I had bought FansToys Galvatron, it had factory defects, got it shipped back with a bit of issue, but Jeremy got ahold of me and fixed everythig straight up in a matter of seconds! This man needs a raise or something! Smoothest transaction I've EVER had. Thank you man!
Joshua C.
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TFSource rocked. This my my first order and I needed a few selects figures that are hard to find in my area. So I decided to give them a try. They were outstanding. Figures showed up fast, in C-9+ condition, and I will be making another purchase. Thanks TFSource
Tim Lowe
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The packaging is to die for, there is no way any of these items is going to pick up a dent during shipping from TFsource!
Paul
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I've order eighteen times from tfs. One never got shipped but did get replace right away. Oh to this day it still has not came. Since that i have not had any more problems with tfsource and buy from them first. My number one transformers store. Keep up the good work.
Eddie
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Have ordered several awesome figures from them. I highly recommend TFsource. Great prices, great service, and amazing collectibles.
Joseph Clute
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Truly other companies could stand to learn from TFsource and their top notch service.