We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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Package arrived super quick and flawless! The holiday deluxe exclusive from fansproject look incredible! Thank you!
Ernie
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Every order I place at TFSource quickly arrives in perfect condition....I cannot recommend this company enough! Just made my first pre-order and I am sure it will go just as smoothly as any regular order. Keep up the great work guys!
Joe Zone
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I've bought many transformers from different websites. The first time I bought one from here was the best experience. TFSource has excellent customer service, great packaging, great prices and fast shipping. These are the reasons why, i will always continue to buy my Transformers from their website. Great job TFSource, keep up the good work!
Julian
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Tfsource is the best! Not only do they know there transformers but they know what you want! haha! I mean my wife was sneaky and emailed them on tips on what to get me for xmas, and they recommended 2010 Unicron! sweet! i was very surprised thanks guys!
--Redguyver--
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I recently purchased Sigma L from tfsource, but he came without his headmaster. I contacted them soon after and they were able to send over the missing unit. I've been having fun with Sigma ever since. TFSource redeemed itself as #1 in my books.
Jonathan S.
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Just received the FansProject Dx Armored Battalion set this morning. Free shipping rocks! So does the packaging, these boxes are mint. And thanks for the Christmas bonuses.
mykie m.
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Thank you TFsource for being the leaders at what you do for us the consumers. i will only shop from you!!!!
dameon
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As a guy from the UK, certain things don't make it to our sites, when this happens, I'm straight to TFSource, quickest American to UK deliveries I have ever experienced. Not to mention good prices.