We buy everything from highly sought-after rarities to loose toys both from any generation or series.
Our
customers us
I odered it on Monday it showed on Friday this was my first time ordering a toy online after how great this went you people have a customer for life
Teddy
Our
customers us
Their descriptions are perfect! I got an awesome condition box, very hard 2 find item in 3 days! Very well packed very good service, that's why I recommend TFsource to all my fanboy friends
j. velez
Our
customers us
Awesome experience for my first order. The package arrived fast and well wrapped.
Everything was perfect. The customer service was very friendly when I asked a product question as well.
Definitely plan to return.
shrap
Our
customers us
TFsource is very friendly and helpful to their customers. I tried them once and am sold, now I'm coming here before any other stores!
Mike
Our
customers us
Hello TF Source, Through thousands of dollars spent on dozens of figures with TFS spanning nearly a decade, I've written a review on this matter before but I have to reiterate my experience.
Specifically, JEREMY. He never disappoints me. He has ALWAYS been able to fix ANY issue I've had. I'd also like to point out what a wealth of information he is. On current, past and future releases. Despite the myriad of 3rd party names, he navigates them with great ease. He's very well spoken. He's very polite and has the answers I seek. He is an invaluable member of your TF Source team and I hope he continues his tenure with you for years to come. I look forward to another decade of adding to my collection with Jeremy and TFS.
Thanks, J. Loy from SW Florida.
941-204-0107
J.LOY
Our
customers us
Jeremy was extraordinarily helpful on adjusting my delivery location and also expressed genuine excitement and nostalgia for transformers collecting and culture. Jeremy provided outstanding customer service, which I have now come to expect from TFsource.
Clifton
Our
customers us
Great communication, maximum courtesy and availability, correct as nobody, items always in good shape conditions, superfast shipment, simply of another planet!
Alberto, Italy
Alberto Camarra
Our
customers us
Shipping so fast you'd think they're using Space Bridge technology! Thanks again from Seibertron.com!
Ryan Yzquierdo (Seibertron.com)
Our
customers us
I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!