We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I have spent a couple thousand dollars on this website now and have had nothing less than stellar service for every single item. The pricing is usually lower than the competition and have yet to have any issues with shipping. In my opinion they are the best online distributor for transformers hands down.
Mike
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Ordered MP-10 and was upset because the face had paint flaws. Rob offered to send me a replacement head free of charge and now I have a pristine Masterpiece Optimus Prime! If that ain't quality service then I don't know what is!
Patrick
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I had to get a replacement figure due to a defect, after emailing TFSource they responded quickly and professionally, a few days later i recieved the mailing lable and shipped the figure back, after about a week and half the new figure was at my house safe and sound, thanks for the great customer service Rob and the rest of the TFSource team!
Unfortunately my Unique Toys Challenger was shipped to me broken, but TF Source was quick to jump to it! I am in love with their return policy, it was super quick, and super easy to get into contact with them. Will be buying from TF Source again!
Roman Ikram
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I have been a customer with TF source for a year now. They have always dealt with me with great courtesy and professionalism and have worked with me regarding special orders and other details. Definitely my Go-To source for Transformers.
RMK
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I ordered two exclusives on the Saturday a week before the 24th and had the products in four days, in perfect condition. TFSource is the site for all your Transformers needs. Start shopping here, and you may never want to stop.
Austin
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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Never knew about TFSource until late 2013. And I must say: I wish someone would've told me sooner. Free shipping, friendly and helpful staff, and quick processing. The wife, however, doesn't share my enthusiasm. =)