We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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It was great seeing TF Source at BOTCON here in Fl. this past weekend! All the items I love with no waiting on shipping,lol.. Keep up the awesome job guys!
David Carpenter
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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Was very impressed with how fast TFsource shipped out my item and at a good price too. I will definitly buy from this site again in the very near future. Now my TFC Devastator is complete and he is phemoninal looking. If you guys havnt yet started to collect these voyager size constructicons, i highly recomend u start.
Travis "Trit" Doyle
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Ordered MP-10 and was upset because the face had paint flaws. Rob offered to send me a replacement head free of charge and now I have a pristine Masterpiece Optimus Prime! If that ain't quality service then I don't know what is!
Patrick
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I live in Denmark, which is Thousands of Miles away from the US and on the other side of the globe. I ordered a package Wednesday, with the cheapest shipping option. And i received the mopnday after! Now thats fast shipping and delivery!
Sebastian
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This is always my 1st choice for masterpiece and 3rd party transformers. I've bought about 13-15 figures so far and don't look to stop now.
Wrecker8505
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When you spend your hard earned money at TFsource you know that you're getting the Enthusiasts' treatment. If you're the type that spends that extra five minutes in the toy aisle eyeballing paint apps, weeding out dented boxes, or looking to avoid assembly errors, these pro's service your peace of mind. Unparalleled customer service, unrivaled packaging techniques, and in-your-hands-before-you-know-it shipping deliveries. For this collector, it's gotta be TFsource or nothing at all.
Chris
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I just wanted to write up a little post about a gentleman at TFSource that has been extremely helpful in getting some of my orders squared away and corrected. His name is Jeremy and I believe he is based out of Minneapolis, Minnesota. He was very patient and enthusiastic when it came to helping me out when 2 of my orders had issues with delivery and payment options. He was very understanding and went above and beyond and even followed up with me to make sure that everything I needed was taken care of to receive my items. I work in customer service myself and I know what a daunting and aggravating task it can be to work with some customers (myself included). So I appreciate his patience and efforts and attitude when it came to helping me out. Get that man a raise ASAP!
Jonathan Peluso
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I have been buying robots from TF Source for several years now, and love their website. They provide superior shipping services, and have a top rate customer service support team standing by to assist me whenever I need help. Will continue to stay with them.