We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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I've ordered a lot from TF Source and I wont be ordering from any other place but here. Item descriptions are accurate, the shipment is quick and the boxes always came in perfect condition. Their customer service is 5 star.
D.K.
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The customer service I received is top class and I recommend TFSouce to anybody interested in purchasing transformers.
Matt
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Got my encore Fort Max in record time! and it was packed so well, the box is mint! Once again, TFSource gets my praises! Thank you!
mzjoe
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I've only placed one order (so far) but I was extremely impressed. I placed my order on a Friday morning, and it was delivered to my door in Canada on Tuesday!! It was also packed very well! Thanks for a great first experience - and definitely not the last!
Chris
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Great customer service. Have bought from Ebay and straight from the website with no problems. BUY WITH CONFIDENCE....
Josue
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I recently discovered TFSource and I have quickly become a repeat customer! I purchased Combiners that arrived quickly and were well-packaged. Jeremy from Customer service referred me to the Testimonials when I wanted to leave positive feedback, which is all I have for this wonderful site! If you love Transformers and exceptional customer service, shop at TFSource!
Jayson
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Simply the Best. I have purchased and sold through TFSource for years. Top notch communication and service. Never a bad experience.
Roll OUT!!
Cameron DeNoewer
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just recently received my first two orders from tfsource, and needless to say I was very impreesed with how fast tfsource shipped and packed my city commander and warbot defender. I look forward to future purchases from theese guys, if you havent got from them yet I do highly recomend tfsorce.