We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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Hello TF Source, Through thousands of dollars spent on dozens of figures with TFS spanning nearly a decade, I've written a review on this matter before but I have to reiterate my experience.
Specifically, JEREMY. He never disappoints me. He has ALWAYS been able to fix ANY issue I've had. I'd also like to point out what a wealth of information he is. On current, past and future releases. Despite the myriad of 3rd party names, he navigates them with great ease. He's very well spoken. He's very polite and has the answers I seek. He is an invaluable member of your TF Source team and I hope he continues his tenure with you for years to come. I look forward to another decade of adding to my collection with Jeremy and TFS.
Thanks, J. Loy from SW Florida.
941-204-0107
J.LOY
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All I have to say is GREAT SERVICE. Nicole has great attention with me and I love my last figures bought here. Shipping to Mexico is fast and secure. This is my 3dr. time and I waiting for more. Thank you TFSource
Isaac Cortes aka Trooper
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I had a small problem with my order. I reached out and received a response the following day. Rob took care of the issue and sent me a replacement part. Great customer service!
Aaron
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I've been doing business with TFsource since the Binal Tech days. I was always impressed by their speed of service and the care that the items were packaged. It really made me feel good to know someone understood how collectors felt about getting their packages in perfect condition.
Charles E.
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Definitely going to be ordering from TFSource when I can. Shipping was phenomenal! came right on time, and in excellent condition.
A Sege
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Ordered my item on a Wednesday, and got it Friday of that same week!! Super fast shipping, fantastic customer service!
Art hernandez
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TFSource is *the* source for TFs! USPS recently *devastated* my MP Soundwave (even after TFSource stamped "FRAGILE" all over the box) and these guys and gals went out of their way to take care of me, even if it wasn't their fault! Thank you, TFSource, you know how to build loyal customers!
TF Fan
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I had a recent order of a Metroplex arrive quite damaged. This didn't appear to be anything that was TFSource's fault with how it was packaged for shipping, as the toy's box was fine. Still, a big disappointment. TFSource took that disappointment and turned it into a huge win!
I had to return my Metroplex to them, but they reimbursed the return shipping costs, assessed the damage, found a solution, and shipped me out a satisfactory complete unit. And during the process, communication was fairly constant and open about what was happening.
Thank you, TFSource! Great to know that I can order, secure in the knowledge that if anything arrives in an unsatisfactory condition, you'll see it made right!
Yotsuyasan
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The store is amazing very professional in their ways of packaging and shipping were very reasonable. Your toys are and continue to be amazing in articulation. I am very impressed, please keep up the good work. Thanks so much!!!