We buy everything from highly sought-after rarities to loose toys both from any generation or series.
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I have bought from various online stores for my first and third party Transformer toys over the years. Every time I have bought from TFSource, I get the order very quickly and reliably. With any questions I have had I have always received an answer in a quick fashion. Having worked in the customer service industry for 14 years, I always appreciate experiencing a good customer service experience myself.
Shane
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I had purchased Toyworld's Shinebug and it came damaged in the sealed box from the manufacturer. TFsource and their helpful staff had promptly sorted the problem out and helped me obtain a replacement to complete my "Throttlebot" set. They communicated all throughout and had sent the new bot very quickly to me. Thank you guys for your great customer service and attention to your customers. I really appreciate it.
Frank
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I just received my package and opened it up.
Facts: Exactly described, mint condition, fast shipping, fast transaction, EXCELLENT packaging. I highly recommend TFsource to collectors. I was worried my package would be damaged through shipment, but TFsource definitely proved me wrong. I will be again in the future! Thank you very much TFsource
Gary Nguyen
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This company really knows the value of a customer. I ordered an item and when it arrived it was not in perfect condition. Not TFsources fault, but it didnt matter. They still apologized and send me a replacement right away at no extra charge. Thanks TFsource. You guys rock!!!!!!
Omar Velazquez
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Just like to say thanks very much for helping bring my G1 collection close to completion. So close now. I can always trust that they are going to arrive in great condition too.
Keith P
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First bought from them at the FX Show in Orlando. Been buying from them since wouldn't buy from anyone else. They are MY SOURCE for Transformers. Very professional staff at TF Source. Keep up the good job.
--F18Starscream--
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TF SOURCE IS THE BEST SHOP EVER AND THE GREATEST
EUGENE SMITH
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I just wanted to write up a little post about a gentleman at TFSource that has been extremely helpful in getting some of my orders squared away and corrected. His name is Jeremy and I believe he is based out of Minneapolis, Minnesota. He was very patient and enthusiastic when it came to helping me out when 2 of my orders had issues with delivery and payment options. He was very understanding and went above and beyond and even followed up with me to make sure that everything I needed was taken care of to receive my items. I work in customer service myself and I know what a daunting and aggravating task it can be to work with some customers (myself included). So I appreciate his patience and efforts and attitude when it came to helping me out. Get that man a raise ASAP!
Jonathan Peluso
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Every order I place at TFSource quickly arrives in perfect condition....I cannot recommend this company enough! Just made my first pre-order and I am sure it will go just as smoothly as any regular order. Keep up the great work guys!