I ordered my iGear Mini Warriors, but when they arrived one of them had been mispacked (factory error). I emailed TFSource for help, and they were GREAT!! They promptly sent me a replacement figure and even refunded my shipping cost! Now I have my iGear Cogz and I couldn't be happier!While others claim to be "big" and "bad", the folks at TFSource are truly the BEST! Why buy from anyone else? You guys ROCK!!