Recently got my MP Soundwave from TF, as well as several other TF items through the years. No complaints. Seriously, as in NONE. Now, if only that applied to the rest of my life...
I have spent a couple thousand dollars on this website now and have had nothing less than stellar service for every single item. The pricing is usually lower than the competition and have yet to have any issues with shipping. In my opinion they are the best online distributor for transformers hands down.